EXPERTISE IS THE NEW BRAIN POWER
In the past, companies turned to consultants mainly for access to their analytical capabilities, but today this is not enough. Organizations are now seeking out consultants for topic expertise and their ability to drive change.
This change in client expectations is driving consultancies to restructure and adapt their delivery model to one that is more open and tailored to client needs.
OPEN DELIVERY VERSUS ONE-SIZE FITS ALLThe emerging delivery model of consultancies to meet client expectations is not limited to where a consultants time is spent. The manner in which project teams, research teams and outsourcing relationships are structured is also evolving to conform with the need for a higher level of industry and topic expertise and a stronger ability to drive change.
REFOCUSING TO DELIVER VALUE
It is not unusual for consultants to find themselves spending half their time on research and the other half on analysis and client facing time. However, to successfully adapt to changing client needs, consultants must restructure the way they work.
Forward-thinking consultancies work to reduce a consultant's time spent on research to allow them to focus on where they add most value - analysis and client facing time.