Trends in Research & Knowledge Support in Consultancies

This benchmark examines and compares how strategy consulting firms are organizing their knowledge and research functions internally and where they’ve chosen to locate them globally.

Consultancies are placing much more focus on research and the strategies applied by firms are very diverse. All the consulting firms benchmarked seem to have opted to open captive centers, in nearshore and offshore locations. This growing trend to establish research centers and hubs in different regions is a result of the need to address different markets with a ‘tiered’ approach.

Furthermore, consulting firms are progressively deviating their research & knowledge functions to include analyst roles, which require strong analytical skills, and less of the traditional librarian roles, which are more focused on gathering and organizing data and research.